FAQ

BECAUSE FRENCHIES HAVE QUESTIONS.

Still deciding? We’re happy to help. If you don’t find what you need below, use our Contact Us form or email us at support@streetpawsstudio.com.

SHIPPING & TRACKING

Q: When will my tee ship?
A: Your tee is made especially for you and typically ships within 2–3 business days. Once it’s on the way, you’ll receive tracking information by email.

Q: How much is shipping?
A: We offer free U.S. shipping on orders of $85 or more. For orders under $85, shipping is calculated at checkout.

Q: How can I track my order?
A: As soon as your order ships, we’ll email you a tracking link so you can follow it on its way.

Q: Do you ship internationally?
A: Shipping availability and rates are shown at checkout based on your delivery address.

FIT & SIZING

Q: Is this a woman’s fit — or a unisex fit?
A: Our tees are unisex with a relaxed, comfortable fit. For a more fitted look, consider sizing down. You’ll find a detailed Size Guide on each product page to help you choose your best fit.

Q: What if I don’t like it or order the wrong size?
A: We want you to love your tee. If the size isn’t right, our Size Replacement Guarantee has you covered. If you’re unhappy with your order for another reason, contact us at support@streetpawsstudio.com and we’ll do our best to make it right.

TEES & CARE

Q: What kind of tees do you use?
A: We print our designs on Comfort Colors® 1717 tees — substantial, garment-dyed, 100% ring-spun cotton shirts with a relaxed fit and an easy, lived-in feel.

Q: How should I wash my tee?
A: Turn your tee inside out and machine wash cold with like colors. Tumble dry low or hang dry. Avoid bleach, and don’t iron directly over the design.

Q: Will my tee shrink?
A: Comfort Colors® 1717 tees are garment-dyed and designed for minimal shrinkage. Following our care instructions will help preserve the fit, color and design.

RETURNS & ORDER PROBLEMS

Q: What if my order arrives damaged or incorrect?
A: Please contact us as soon as possible at support@streetpawsstudio.com and include your order number and photos of the problem. We’ll help make it right.

Q: What is your return policy?
A: We want you to be happy with your order. Please see our Return & Refund Policy for complete details, or contact us if you have a question about your order.

PERSONALIZATION & GIFTS

Q: Do you offer personalization?
A: Absolutely. Choose Personalization from the navigation menu to explore designs you can make uniquely yours.

Q: Can I send a tee as a gift?
A: Absolutely. Enter your recipient’s shipping address at checkout and we’ll send the order directly to them.

PAYMENT & PROMOTIONS

Q: What payment methods do you accept?
A: Available payment methods are displayed securely at checkout.

Q: Do you offer sales or special promotions?
A: From time to time. Join our email list for special offers, new-design announcements and other Street Paws Studio news.

Q: Can I combine discount codes?
A: Unless an offer specifically says otherwise, only one promotional code can be used per order.

STILL HAVE QUESTIONS?

We’re happy to help. Use our Contact Us form or email support@streetpawsstudio.com and we’ll get back to you as soon as we can.